In a recent interview, 37Signals founder Jason Fried identified SOAPware Inc. as one of the “slow and steady” EHR solutions companies in the current market. “This type of company”, he states, is “physician-founded”, has “built their user base slowly over time”, and has “grown organically ”.
The interview focused primarily on illustrating differences between the business methods of certain EHR solutions vendors. Mr. Fried accurately identified many approaches that have contributed to SOAPware’s great success. However, we would like others to know that our business strategies are ultimately based on values immeasurably more important to us than capital gain. Because we hold the following principles dear, you can rest assured that we will never put our clients at risk by engaging in activities certain “fast” EMR companies employ.
Values of SOAPware EHR Solutions
Do No Harm – We believe, as a company that holds Patient Information for millions across the globe, our first responsibility is to “do no harm.” We should protect their data, taking measures to maintain its integrity and privacy during all operations. We want our technology solutions to add value to the patient-provider relationship.
Be Truthful – We believe truthfulness is a foundation to building trusting relationships. We must be honest and open about all our actions and motives. It holds us to legal limits and makes us play fair because we are being transparent and accountable to both ourselves and our customers.
Be Accountable – We believe people should do what they say they will do. It requires a level of ownership that includes making, keeping, and proactively answering for personal commitments. We believe it’s acceptable to respectfully hold each other accountable. Organizational results come from collective, not just individual, activity. We believe in both individual and joint accountability.
Continuously Improve – We believe being great at something is a starting point, not an endpoint. Whether it is personal skill sets, processes, services, or applications, we believe we have the responsibility to continuously grow and improve.
Be Healthy – We believe people should maintain a healthy mind, body and spirit. Keeping this balance will translate into both our personal and work lives. We encourage people to enjoy their work life, and help others do the same. We encourage caring for one another and laughing together.