Ranked #1 in Quality of Care.


Let SOAPware Professional EHR empower your small, large or multi-location practice with higher billing levels, lower paper dependency and enhanced office communications. This fully-customizable application is Certified for Meaningful Use, comes with built-in e-prescribing and medication fill history, and connects directly to your pharmacy for an efficient, streamlined workflow. Advanced features include Document and Tasks Management, Patient Research, Instant Medical History Integration, Patient Education Handouts and much more. In this ever-changing healthcare environment, SOAPware Professional EMR offers the power and flexibility you need to stay one step ahead of the curve.

A few of the hundreds of features of SOAPware EHR

Feature Description
Professional Scheduling Fully featured scheduling allows you to schedule across multiple facilities, export schedule reports, use advanced appointment finding, and create and schedule custom resources.
Intelligent E&M Coding A built-in coding wizard follows along while documenting the encounter and offers suggestions to increase the level of service for the visit.
Patient Research Tools Build and save all types of research reports to automatically generate useful information from your patient database.
Device Integrations Import results from Welch-Allyn Vitals machines, and IQMark, Midmark, and Brentwood Holter, Spirometry, and EKG reports directly into the patient’s chart.
Instant Medical History Integration Enable input into SOAPware directly from Instant Medical History by Primetime Medical, allowing patients to enter much of their information in the waiting room or right at home.
Order Entry System Place, manage, and track orders and results from within the patient chart.
Flow Sheets & Growth Charts Automatically plot growth charts from vitals and other values such as labs and medications on flow sheets.
Document Management Offering more than document scanning, you get drag and drop organization, external file access, and PDF support with SOAPware Standard’s Document Management.
Health Maintenance System Streamline the generation of health maintenance reminder letters and improve quality of care by tracking health maintenance protocols for patients.
Tasks Management A full featured tasking system. Assign, sort, view, and remind staff of tasks from a central location.
E-Prescribing Prescribe, track, and refill medications electronically from within the patient chart – all without touching a pen or pad.
Patient Education Handouts Automatically generate and print patient education materials to enhance quality of care.

Physicians around the world have ranked SOAPware as #1 in Quality of Care!
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Offsite Access

Not at the clinic, but need access to your records? Never again will you be without the information you need. No matter where you are, Offsite Access allows all of your clinic’s records to be retrieved while at the hospital, on the road, or from the comfort of your home.

Cloud Integrations

Save time and energy, and contribute to the community! SOAPware is the only EHR system in the industry with a built-in cloud-based user collaboration platform. Customizations, templates, pick-lists and more can be customized by users and shared with others around the community – and country.


Quickly and easily access the most pertinent information, such as prescriptions, diagnoses, and allergies (among others) and customize which fields are displayed and in what order to match your workflow style and needs.


Tracking information for reporting can be a pain when it has to be done manually. But with SMARTFlows in SOAPware, data tracking can become automatic. Easily collect the necessary data to submit for patient quality reporting initiatives – without it being a hassle.


Save time, qualify for incentives, manage refill requests, see e-prescribed medication history for the patient (even meds prescribed by other doctors), and prescribe from anywhere all using the simple, integrated, intuitive e-prescribing built-in to SOAPware.


Eliminate the risk of human error in collecting vital patient information and automate the process of recording the details by interfacing Vitals Devices from Welch-Allyn. Also easily import ECG, Spirometry, and Holter readings from IQmark devices to be stored in the patients chart.

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Charting-VisitVisit Documentation

Tired of being forced through endless pick lists just to create generic notes that look like they came out of a can? We understand. The RealChart User Interface gives complete control to the user to create as much or as little documentation as needed. What’s the best part? The final note actually looks like it was written by you!



One of the most important things to Steve Jobs – and what has led to his company’s success – is their understanding and definition of design. He’s famously quoted as saying that “Design is not just what it looks like and feels like. Design is how it works.” Unlike most companies, Apple doesn’t have engineers build a product and then have designers apply aesthetics; they start with the design and have the engineers build out the system such that the final product not only is aesthetically pleasing, but also exceptional from a user experience point of view. We think much the same way here at SOAPware about the products we build – particularly the electronic health record software product. When most EHR companies develop their system, they start with the question “what data needs to be collected?” Then, database definitions are created, and software engineers begin building the user interface such that it will populate the database. We believe this is entirely the wrong approach, as the final product often ends up convoluted, disjointed, and is a real bear to use – especially for hours upon hours every day. In stark contrast, when the SOAPware EMR was first designed in the 1980s, it wasn’t because we aspired to populate a database with a bunch of clinical information. Rather, the product was built to help physicians and their staff to keep better records, be more efficient, and work smarter rather than harder. Fast forward from the 80s to today, and these goals remain as steadfast as ever. When looking at the SOAPware EHR product for the first time, almost everyone comments about how it actually looks like a real chart. Rather than a series of plain-Jane windows and text boxes that force the user down a pre-determined path, the SOAPware interface is “free flowing” – just like a real paper chart, the SOAPware user interface allows users to move freely any and everywhere within the chart. And just like a real paper chart where anyone can add anything to the chart – whether that be a faxed document, a printed PDF, a picture, etc. – users can do the same thing in SOAPware. The freedom afforded to the user by this intentional design element often brings feedback that “this works like a real chart!” We love hearing that feedback so much that we have taken that term and made it our own: RealChart™.


With RealChart, users can:

  • add pictures, documents, handwritten notes into ANY section of the patient chart (just like a real paper chart)
  • videos, audio files, spreadsheets – anything that could be put on a thumb drive or a DVD and placed into a paper chart- can be easily dragged-and-dropped into ANY section of the patient chart
  • have the patient’s summary on the left, encounter note on the right, and demographics along the bottom – or in any combination – just like a real paper chart
  • want to e-prescribe the medication but finish the rest of the note later? No problem! Just like a real paper chart, SOAPware lets the user do what needs to be done when it needs to be done – no ifs, ands, or buts.
  • prefer a free-flowing note over a canned template? Just like a real paper chart, SOAPware gives users complete control over the style and content of the documentation. No need to sound like a robot or document a bunch of gibberish from templates!
  • regain freedom and the personal touch in the documentation – just like a real paper chart, the user can have their own field names and titles, remove unneeded sections, even create entirely new field sets to match the style, language, and organizational format preferred by the user
  • RealChart™ from SOAPware allows the practice to use their EHR the way they want – like a real chart!

Charting-OrdersOrder Entry

Simplify the process of submitting orders to internal departments and external laboratories, and automate the process of receiving test results and reports via HL7 interfaces. Over 60 lab companies are already interfaced, and more are being added every month!

Lab, imaging, and immunizations can be entered using the Order Manager, which can keep track of all orders ordered for the patient. Order sets can be created which will allow the user to insert multiple orders at one time. User specific orders designs can be created with clinic information and logos to be printed or faxed directly to the receiving facility. Using the Order Manager to record ordered immunizations allow these to be exported to meet the Meaningful Use Stage criteria.

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SOAPware Tempates IconTemplates

In less than 60 seconds you can document an entire note by starting with a template. Most importantly – the template doesn’t limit your input options. Start with a template, and tweak the note so it matches your style, and accurately captures the patient encounter.

Templates within SOAPware are so customizable and flexible that they aren’t even named “templates”. We refer to our templates as “Docuplates” which stands for Documentation templates.

These allow common sets of document items to be saved as a group so that they can be reused later. Similar in nature to templates, Docuplates can contain a pre-formatted SOAPnote for aiding in documenting an encounter. This capability is useful for documenting common conditions or frequently repeated encounters, eliminating the need to recreate the same collection of document items each time. User Tip: Docuplates can be created from almost any document in SOAPware, including SOAPnotes, Flow Sheets, Labs, Drawings, Summary, etc.

SOAPware has a large Cloud Library offering thousands of different docuplates available for practices. Users can even create their own docuplates, whether starting from scratch or using existing docuplates as a jumping off point. Docuplates can be used not only in the visit documentation but also in any chart section within SOAPware. This allows users to create the patient’s chart to best suit their needs. Docuplates may be created for Radiology reports, Lab panels, phone calls, Pathology reports, vital signs and many many more.

SOAPware Templates Screenshot

What is even more exciting is that SOAPware even allows practices to share their docuplates with other SOAPware Users nationwide. Docuplates may be uploaded to the SOAPware Cloud Library to share with other practices.

Without having to touch the mouse or keyboard, the RealChart User Interface displays medications, diagnoses, and allergies (and more) all on one screen — and with built-in clinic intelligence, the system alerts users to drug-drug and drug-allergy interactions.

“It’s easy to find a patient’s summary, medications, and allergies, all on one page”

SOAPware Patient Summary allows users to view a “snapshot” of the patient’s overall summary in one place within the patient’s chart. Users may view and document any changes to the patient’s current active diagnosis, prescriptions and allergies. Each of these areas are designed to calculate for Meaningful Use when structured information (SMARText) is inserted into these fields, satisfying the following objectives:

  • Maintain an active medication list
  • Maintain problem list
  • Maintain a medication allergy list
  • Implement drug-drug and drug-allergy interaction checks

Information in these sections may be automatically transferred into the patient’s current encounter or simply displayed as part of today’s visit. Each of our fields within the SOAPware chart allows great flexibility with information and data entry. Additional comments may be attached to a diagnosis with any additional information the user would like. Allergy items contain sub entries where users may document the onset of an allergy, severity, and many other different types of information a physician would require. When an allergy is inserted into the Summary this automatically transfers into the Rx Manager for reference as a clinician is submitting a prescription.

Additional Resources

Summary Medications

Summary Active Problems

Summary Allergies

“Docuplates & electronic features help tremendously” Shannon F., M.D. Family Practitioner

SOAPware Data Entry IconData Entry

Remember the time when you had control over how you created your documentation? Those days don’t have to be over. Unlike most EHR systems, SOAPware is incredibly flexible. Free-flowing text, custom templates, pick lists, shortcut macros, cloned encounters — it’s all supported.

SOAPware offers several ways of entering data; SMARText, Free text (typing or dictation), Speech Recognition, Scanning in paper encounter forms, and dictation and transcribing.

SMARText: (from manual) Exclusive to SOAPware, SMARText is the backbone for medical documentation using our EMR. SMARText entries replace and extend macros to auto-enter blocks of text data that are specially designed to be searchable by computer.

Because SMARText items contain much more data than plain (free) text, these entries make it possible for items used in documentation to have underlying relationships to other items in the medical record. Using SMARText structured items will prepare clinics for important quality measure reporting linked to Meaningful Use data, as well as to the requirements related to the Patient Centered Medical Home.

Pieces of information or objects, including text, CPT codes, medication items, images, photos, videos, and audio files; can be combined to form SMARText items. Entered using a combination of shortcuts and keystrokes, multiple SMARText items can be placed together to form new and useful structures.

SMARText items are able to be customized to the users preference in wording and appearance.

If SMARText is used to document the patient’s medical history and office visit, SOAPware learns the users preferences in SMARText and will keep them readily available by most used to least used for easy entry.

Free Text Example

SOAPware Data Entry Free Text Example



The image above is a free-text medication. While this entry is functional, it is not considered “meaningful data.”

Structured Text Example

SOAPware Data Entry Structured Text Example



The image above shows the same information, but in a SMARText format that allows the information to easily be inserted into the chart, ePrescribed, and read by a computer.

Some Reasons to Use Structured Data

If the user desires to participate in “Meaningful Use” and “Pay for Performance” (P4P) initiatives, to engage in practice quality improvements, and/or electronic prescribing, then the user will need to use structured data. Note: It is not mandatory that the user use structured documentation in his/her patient charting procedures. However, while using free text may be familiar and seem easier, taking the time to learn more about the benefits associated with using structured data entry could greatly benefit the user’s practice on many levels. Structured data entry not only makes the user more efficient, it will also be more likely to allow the user to receive greater reimbursement in the near future. In fact, it appears those physicians who choose not to participate in Meaningful Use and P4P initiatives will likely be penalized.

“SOAPware Smart Text has been especially helpful in efficiently working through each patients chart.” —-Edward S., M.D.

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SOAPware Mobile Access IconMobile Access

SOAPware Mobile Access iPad TabletFreedom to be out and about is yours with Mobile Access to SOAPware. Using an iPad, Android, or Windows tablet, charts can be accessed from anywhere, reports can be easily reviewed and forwarded, messages sent to colleagues, and prescriptions refilled — without having to be at the office.

Current SOAPware mobile access is available to customer devices through easy to use Remote Desktop (RDP) applications available on all platforms. It’s as simple as downloading your favorite RDP application from your app store and configuring the app to your system.

In addition to allowing the usage of your Remote Desktop application of choice, SOAPware is creating a platform independent, device independent remote application service that will allow for even greater access flexibility. Securely access your SOAPware any place, any time, with any device.

SOAPware Mobile Access Devices iPhone iPad Android Tablet

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SOAPware Import Export IconFULL PDF SUPPORT! Quickly and easily export any or all parts of a patient chart into PDF format, and instantly drag-and-drop PDF, Microsoft Word, images and audio/video files, and more right into the patient chart.

There are two main mechanisms for adding outside documents to SOAPware. In each viewer, there is a Scan button allowing for the addition of documents directly into a patient’s open SOAPware chart. The Document Import workspace is the second option and is the main mechanism for importing documents into SOAPware. Document Importer is the topic for the rest of this discussion. The Document Import workspace is used for importing documents and files from outside of SOAPware directly into patient charts without having to open each, individual patient chart in the Chart workspace. It is especially useful when dealing with large numbers of files spanning multiple charts, such as when the user needs to import documents created during bulk scanning operations.

Document Import Workspace

To access Document Import, Click SOAPware in the menu bar, and Click the Document Import menu item. The workspace in Document Import consists of four vertical columns and the patient name panel at the bottom.

SOAPware Document Importer Screenshot

There are 4 main areas contained in the Document Importer

  1. Mini-Chart Rack – The first column/panel on the left is a list of patient charts, arranged alphabetically. This is similar in function to the Chart Rack. The name of the patient selected from this list is displayed in the patient name panel at the bottom.
  2. Folder Browser – The second column/panel is a folder-browsing column/panel and allows for the finding and selection of folders (i.e. folders containing document to be imported). This is the same view that Windows creates when My Computer or Windows Explorer are selected.
  3. Folder Contents – The third column/panel displays the contents of the folder selected in the second column. Right-clicking in this area allows the view or sorting options for the display to be changed.
  4. Chart Sections – The fourth column/panel (right-most) shows the chart sections for the active patient whose name is displayed in the patient name panel. This is similar to Chart Navigator. Click-and-drag the vertical splitter bars between columns to resize or hide the columns.

SOAPware HL7 IconHL7

HL7 data feeds are the most popular means for automatically importing lab results, radiology reports, transcription and other types of healthcare information. And with the intelligence built-in to SOAPware, the information imported via HL7 interface is automatically routed right into the patient’s chart, and the user in SOAPware receives a message that a new report has arrived. See more at: HL7 Interfaces

Eliminate the need to receive faxed/paper lab results and establish a direct interface to automatically receive lab, pathology, radiology, even transcription reports and have them automatically filed into the patient’s chart in SOAPware with the powerful SOAPwareXchangeHL7 Interface Module. The module reads the demographic information in the report, finds the matching chart in SOAPware, transfers the report and notifies the clinician all automatically. No more faxed documents waiting to be scanned or placed in the patient’s paper chart.

Beginning in 2014, obtaining structured lab results will be a requirement for all clinicians through the Meaningful Use program. Using a SOAPware HL7 integration, this measure can be met with ease. Test settings can be updated effortlessly in the ‘Lab Test Editor’ to display the necessary result structure. Then, HL7 Lab Interface allows the clinic to establish a direct interface to automatically receive lab, pathology, radiology, even transcription reports and have them automatically filed into the patient’s chart in SOAPware with the powerful SOAPwareXchangeHL7 Interface Module. The module reads the demographic information in the report, finds the matching chart in SOAPware, transfers the report and notifies the clinician all automatically.

SOAPware Labs Results Dictation IconLabs/Results/Dictation

Streamline the process of receiving lab, radiology, and dictation reports by implementing a HL7 interface with SOAPware. When the file is received, it is automatically routed to the correct chart and an alert is sent to the staff.

What is HL7?

Beginning in 2014, obtaining structured lab results will be a requirement for all clinicians through the Meaningful Use program. Using a SOAPware HL7 integration, this measure can be met with ease. Test settings can be updated effortlessly in the ‘Lab Test Editor’ to display the necessary result structure. Then, HL7 Lab Interface allows the clinic to establish a direct interface to automatically receive lab, pathology, radiology, even transcription reports and have them automatically filed into the patient’s chart in SOAPware with the powerful SOAPwareXchangeHL7 Interface Module. The module reads the demographic information in the report, finds the matching chart in SOAPware, transfers the report and notifies the clinician all automatically.

HL7 Labs in Patient Charts

Labs sent from outside facilities to SOAPware will display in a patient’s Chart. In addition to the lab values and reference ranges, HL7 labs will contain other information within the report:

  • Patient demographics
  • Collection Date
  • Specimen Source
  • Report Generated Date
  • Performing Facility Information


Information contained within this report cannot be edited or deleted.

HL7 Lab Tasks

HL7 lab reports placed in the patient chart will automatically create a task and place item on the ordering clinician’s task list. This can be signed off or reassigned just as any other task. Note attached to task will say “HL7-facility name”.

Has allowed me to qualify for meaningful use, and monitor my quality measures. The HL7 has reduced the work of my staff with the filing of labs , xrays, etc… —-Mauri L., M.D. General Surgeon

SOAPware Labs Results Dictation IconLabs


Lab results from LabCorp are automatically downloaded and routed right in to the correct patient’s chart with a HL7 Lab Interface to LabCorp. And with the built-in reminder system, you will be alerted the moment a result comes in.


Effortlessly receive lab results from Quest Diagnostics by connecting with the HL7 interface. With the interface in place, the SOAPware EHR will automatically download results, file them in the chart, and notify the appropriate user in SOAPware that a new result has arrived.

Reference and Pathology Labs

No matter what the system, SOAPware can work with it! Over 50 companies providing Reference and Pathology Lab services are interfaced with the SOAPware EHR. Additional custom interfaces are available for transcription and other systems. Establish a direct interface to automatically receive lab, pathology, radiology, even transcription reports and have them automatically filed into the patient’s chart in SOAPware with the powerful SOAPwareXchangeHL7 Interface Module. The module reads the demographic information in the report, finds the matching chart in SOAPware, transfers the report and notifies the clinician all automatically. We also offer integration with Dragon Naturally Speaking Medical 10 which allows the clinician to dictate into the patient’s chart in real time using free text as well as SMARText. The HL7 integration allows lab results to come directly from the lab company into the patient’s lab chart section as well as to the ordering clinician’s; a Task List item is then created, alerting them of the results for quick reviewing. Custom flow sheets of HL7 lab results can be created in order to closely track and compare results. We offer interfaces with most major lab companies including (but not limited too) ACM Medical Laboratory, Ameripath, Labcorp, Quest Diagnostics. For a full listing of labs that SOAPware interfaces with, please click here.

The ability to access information is just a click away. Labs , imaging, consult notes, etc are at your fingertips. —Timothy T., FNP, DrPH

ICD-10 is a cause for concern among everyone in the healthcare industry.

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