SupportSOAPware Technical Support is rated #3 in the Nation! Ranked #1 in Quality of Care.
Our online support option offers detailed technical assistance through a secure ticketing system. Each support request is assigned a unique ID, allowing you to easily track new activity, send and receive replies, and search your archived support history. For added convenience, activity alerts and quick links to your support ticket are provided through timely email notifications (a valid email address is required). To get started, simply click New Ticket below.
SOAPware System Status: SOAPware faxing was experiencing issues which was preventing faxes from Rx Manager and Document Designer from being received by their intended recipients recently.
The problem has now been resolved and faxes are being received as intended.
Last Updated: 3/17/2017 3:30PM Central
Standard Hours: 7a-7p (Central) Monday-Friday | 10a-4p Saturday
Holidays Closed: Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, New Years Day
Emergency Hours/Non-Standard Support: $150 Per Hour. Available 24/7 (Excluding Holidays) for emergency incidents outside our Standard Support Hours (1-800-455-7627 Ext 2)