Support

SOAPware Technical Support is rated #3 in the Nation! Ranked #1 in Quality of Care.

SOAPware SupportOur online support option offers detailed technical assistance through a secure ticketing system. Each support request is assigned a unique ID, allowing you to easily track new activity, send and receive replies, and search your archived support history. For added convenience, activity alerts and quick links to your support ticket are provided through timely email notifications (a valid email address is required). To get started, simply click New Ticket below.


New Support Ticket

Our online support option offers detailed technical assistance through a secure ticketing system.

View Support Ticket

Review the status of an existing Support Ticket.


Technical Support Hours

Standard Hours: 7a-7p (Central) Monday-Friday | 10a-4p Saturday
Holidays Closed: Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, New Years Day
Emergency Hours/Non-Standard Support: $150 Per Hour. Available 24/7 (Excluding Holidays) for emergency incidents outside our Standard Support Hours (1-800-455-7627 Ext 2)

SOAPware is IDC10 Ready Badge Tablet with Stethoscope

Are You ICD-10 Ready?

Fill out the form to the right to receive more information on how SOAPware can help you prepare for ICD-10.

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